Shipping policy

🛒 SHOPINNI - SHIPPING POLICY

At SmartClick, we aim to deliver your orders in a timely and efficient manner. Below are the details of our shipping process for customers within India.

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🚚 ORDER PROCESSING TIME
• All orders are processed within 1-3 business days after the order is placed.
• Once processed, the order is forwarded to our partner warehouses and suppliers for shipment.

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🕒 ESTIMATED DELIVERY TIME
• Orders are usually delivered within 5–10 business days across most locations in India.
• Remote or non-metro areas may take slightly longer depending on local courier coverage.

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🗺️ SHIPPING LOCATIONS
• We ship PAN India 🇮🇳.
• If your location is unserviceable by our courier partners, we will notify you via email or WhatsApp.

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💸 SHIPPING CHARGES
• Free shipping on prepaid orders above ₹500.
• COD (Cash on Delivery), if available, may have an additional handling charge of ₹40-50 per order.

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📦 ORDER TRACKING
• Once your order is shipped, you will receive a tracking link via SMS/email/WhatsApp to monitor your shipment in real-time.

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⚠️ DELAYS AND EXCEPTIONS
• Delivery delays may occur due to high demand, festivals, weather conditions, or courier issues.
• We are not responsible for delays caused by the courier company but will support you in resolving any concerns.

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❗ INCORRECT ADDRESS
• Please make sure your shipping address and contact number are accurate at the time of placing the order.
• We are not responsible for orders lost due to incorrect or incomplete address details.

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🔁 RETURNS & REPLACEMENTS
• Kindly refer to our Return Policy for return and replacement eligibility and timelines.
• We offer hassle-free replacements for damaged or defective products.

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📞 NEED HELP?

If you have any questions regarding your order or shipping status, feel free to contact us:
📧 Email: littlebasket4@gmail.com
📱 WhatsApp: Available for quick support

Thank you for shopping with SHOPINNI! 🙏